Boston University, MA

Sponsors: the Agency for Healthcare Research and Quality, the Department of Veterans Affairs Health Services Research and Development Service, and the Health Services Department of the Boston University School of Public Health

June 16, 2014

  • Welcome Event

June 17, 2004

  • Jill A. Marsteller, Stephen Shortell, Elizabeth Dell, Peter Mendel, Michael Lin, Marjorie Pearson, Mayde Rosen, and Shi-Yi Wu , Social Networking among Teams in Chronic Illness Care Improvement Collaboratives, Discussant: Michael Harrison
  • William Riley, Douglas Wholey, Amy Wilson and David Knoke, Informal Consultation in Medical Clinics: Intra- and Inter-Professional Talk, Discussant: Timothy Hoff
  • Edward Alan Miller and Jane Banaszak-Holl, Cognitive and Normative Determinants of State Policy Making Behavior: Lessons from the Sociological Institutionalism, Discussant: Rebecca Wells
  • Michal Tamuz, Keith E. Franchois, Eric J. Thomas, “Rashamon” Hospital: Exploring how Categorization Influences Organizational Learning from an Adverse Drug Event, Discussant: John Carroll
  • Presentation and dialogue with Michael Harrison, AHRQ
  •  Conference Dinner, The Elephant Walk

June 18, 2004

  • Sharon Topping, Inter-Agency Teams: The Nature of Collaboration, Interaction, and Effectiveness in Serving Children and Youth with SED, Discussant: Christy Harris Lemak
  • John R. Kimberly, Can Elephants Dance? Managing the Turnaround at the University of Pennsylvania Health