Preliminary conference agenda

Full meeting schedule will be posted shortly



Day 1 - Thursday:


Conference starts at 1pm Eastern Time

Welcome from Suffolk University Sawyer Business School Dean

Two panels and one conference paper

Day 1 ends at approximately 4:15pm Eastern Time


Day 2 - Friday:


Day 2 begins at 1pm Eastern Time

One panel, two conference papers, and poster session

AHRQ update from Michael Harrison

Conference wrap up and 2022 planning

Conference ends at approximately 4:15pm Eastern Time




Confirmed Panels:



Jay Lorsch (HBS) in conversation with Marty Charns (BU) and Jody Hoffer Gittell (Brandeis)

Professor Lorsch discusses the topic of coordination: his thoughts when writing Organization and Environment (1967) with Paul Lawrence, reflections on what he’s learned since that publication, and his ideas on the study of coordination in the future, especially with respect to healthcare. 

Professors Gittell and Charns lead an open conversation and add their own reflections based on their academic careers.



Human-Computer Interaction and Value Sensitive Design in Healthcare

Batya Friedman (UW), Dave Hendry (UW), Christiane Grünloh (Twente), and Geraldine Fitzpatrick (TU Wien)

A panel of scholars present on human-computer interaction and value sensitive design in healthcare.  Professor Fitzpatrick opens the session with an introduction to human computer interaction and a summary of her 2013 article, A Review of 25 years of CSCW Research in Healthcare: contributions, challenges and future agendas.  Professors Friedman and Hendry introduce Value Sensitive Design and the work of their lab at the University of Washington, followed by Dr. Grünloh describing an in-depth VSD case study on coordination between physicians and patients in the Swedish heath care system.  The session concludes with a guided design activity and open conversation.



A New View of Integrated Care

Ingrid Nembhard (Wharton), Rob Burns (Wharton), and Steve Shortell (Berkeley)

A panel of scholars present on integrated care using a network lens, starting with a brief background on integration, followed by examples of a network lens from the micro-, meso-, and macro- perspectives, a conversation on methods and challenges, and group discussion.