The 2021 OTHC Conference

Hosted by Suffolk University

Held June 3rd and 4th, Online

Conference Chair: Peter Martelli, PhD, MSPH

Sponsorship kindly provided by Wolters Kluwer,

publisher of Health Care Management Review

and Quality Management in Healthcare

Meeting Agenda

(Online, all times Eastern)

Day 1 - Thursday, June 3rd:

Conference starts at 1pm Eastern Time

Welcome from Suffolk University Sawyer Business School Dean

1:15-2:15pm: Panel #1

2:15-2:45pm: Paper #1

2:45-3:00pm: Break

3:00-4:15pm: Panel #2

Day 1 ends at approximately 4:15pm Eastern Time

Day 2 - Friday, June 4th:

Day 2 begins at 1pm Eastern Time

1:00-2:00pm: Panel #3

2:00-2:30pm: Poster Session

2:30-2:45pm: Meet New Colleagues / Break

2:45-3:15pm: Paper #2

3:15pm-3:45pm: Paper #3

3:45-4:00pm: AHRQ update from Michael Harrison

4:00-4:15pm: Conference wrap up and 2022 planning

Conference ends at approximately 4:15pm Eastern Time


Panel #1

Jay Lorsch (HBS) in conversation with

Marty Charns (BU) and Jody Hoffer Gittell (Brandeis)

Professor Lorsch discusses the topic of coordination: his thoughts when writing Organization and Environment (1967) with Paul Lawrence, reflections on what he’s learned since that publication, and his ideas on the study of coordination in the future, especially with respect to healthcare.  Professors Gittell and Charns lead an open conversation and add their own reflections based on their academic careers.

Panel #2

Human-Computer Interaction and Value Sensitive Design in Healthcare
Batya Friedman (UW), Dave Hendry (UW),

Christiane Grünloh (Twente), and Geraldine Fitzpatrick (TU Wien)

A panel of scholars present on human-computer interaction and value sensitive design in healthcare.  Professor Fitzpatrick opens the session with an introduction to human computer interaction and a summary of her 2013 article, A Review of 25 years of CSCW Research in Healthcare: contributions, challenges and future agendas.  Professors Friedman and Hendry introduce Value Sensitive Design and the work of their lab at the University of Washington, followed by Dr. Grünloh describing an in-depth VSD case study on coordination between physicians and patients in the Swedish heath care system.  The session concludes with a guided design activity and open conversation.

Panel #3

A New View of Integrated Care
Ingrid Nembhard (Wharton), Rob Burns (Wharton), and Steve Shortell (Berkeley)

A panel of scholars present on integrated care using a network lens, starting with a brief background on integration, followed by examples of a network lens from the micro-, meso-, and macro- perspectives, a conversation on methods and challenges, and group discussion.


Paper #1
NET-EQUITY, A Conceptual Framework for Optimizing the Equity of Hospital-Based Emergency Care: The Structure of Hospital Transfer Networks
Presenter: Charleen Hsuan, JD, PhD (Penn State)
Discussant: Rob Weech-Maldonado, MBA, PhD (UAB)

Paper #2
Conceptual Framework for Integrating Family Caregivers into the Health Care Team
Presenters: Minakshi Raj, PhD (Illinois) and Samuel Thomas, MD, MSc (Intermountain)
Discussant: Sara Singer, MBA, PhD (Stanford)

Paper #3
Promising Strategies to Support COVID-19 Vaccination of Healthcare Workers: Early Insights from the VHA National Implementation
Presenter: Karleen Giannitrapani, PhD, MPH (Stanford/VA Palo Alto)
Discussant: Tim Hoff, PhD (Northeastern)


Mattia Gilmartin PhD, RN, FAAN (NYU)
The Nurse Practice Environment for Geriatric Care:

An Update of Practice Trends in the United States

Debora Goetz Goldberg, PhD (George Mason)
Large-Scale Quality Improvement in Primary Care: A Qualitative Study

Examining Diverse Perspectives on the EvidenceNOW Initiative in Virginia

Geoff Silvera, PhD, MHA (UAB) and Courtney Haun, PhD, MPH (Samford)
Technology About Me Without Me: An Examination of the Relationship between

Patient-facing Health Information Technology and Patient Evaluations

of the Interpersonal Care Experience